FAQs

Our metal art pieces are meticulously crafted using high-quality sheet steel and other recycled metals. Each piece begins with a detailed design, which is then precision-cut using advanced laser technology. After cutting, our skilled artisans hand-finish each piece, carefully applying premium paints and finishes to ensure durability and visual appeal. This combination of modern technology and traditional craftsmanship results in unique, high-quality artwork that will last for generations.

Many of our metal art pieces are suitable for both indoor and outdoor display. Our outdoor-rated pieces are treated with special weather-resistant finishes that protect against rust and fading. However, we recommend placing outdoor pieces in semi-sheltered locations to maximize their lifespan. For specific information about a particular piece, please check the product description or contact our customer service team.

Yes! We love creating custom pieces that reflect your personal style and vision. Whether you're looking for a specific design, size adjustment, or unique color scheme, our team can work with you to bring your ideas to life. Custom orders typically take 2-3 weeks to complete, depending on complexity and our current production schedule. Please contact us with your requirements for a personalized quote.

We offer free standard shipping on all orders over £200 within the UK. Orders are typically processed within 5-10 business days and delivered within 14 days, depending on your location. We only offer national shipping at this time. All items are carefully packaged to prevent damage during transit, and tracking information is provided via email once your order ships.

To maintain the beauty of your metal artwork, we recommend regular dusting with a soft, dry cloth. For more thorough cleaning, a slightly damp cloth can be used, but avoid harsh chemicals or abrasive materials that might damage the finish. If your piece is displayed outdoors, occasional rinsing with a garden hose can remove accumulated dirt, but allow it to dry completely afterward. Touch-up paint kits are available for minor scratches or chips that may occur over time.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your artwork, you may return it within 14 days of delivery for a full refund or exchange. Items must be in their original condition and packaging. Please note that custom orders and personalized pieces cannot be returned unless there is a manufacturing defect. Contact our customer service team to initiate a return or address any concerns.